Contegro Support Agreement
Contegro offer two subscription-based support agreements in addition to the supporting documentation available in the Contegro Client Portal. The support agreements provide you with one on one product support for your Contegro website.
The Contegro Care Agreements represent attractive cost savings on future product and module releases as well as support and marketing services provided by your Contegro Partner.
We have developed the Contegro Care Agreements to ensure that your business enjoys the ongoing benefits provided by regular product maintenance and version upgrades, providing a future proofed platform from which to grow your online strategy.
The support service (Contegro Care Agreement) should be considered as a long term opportunity to guarantee that your website has the latest technology available to you. Contegro is a commercial product with a routinely scheduled upgrade path covering a range of internet trends, innovations and new features that are added to the core product on a regular basis. This means that looking into the future - say 3 - 5 years from now - with a Contegro Care Agreement, your website functionality will remain current without requiring your active attention.
With our Contegro Care Agreement, you are truly implementing a support service for the long term needs of your organisation.
As a Contegro customer, the following subscription-based service agreements are available to you:
Contegro Care The Contegro Care Agreement (CCA)provides you with unlimited phone/email support, product updates, free version releases, discounts on modules and training...more» |
Contegro Total Care The Contegro Total Care Agreement (CTCA) provides you with all the benefits of the Contegro Care agreement plus 2 hours of content management or professional image creation...more » |